Shipping policy
Thank you for shopping at Cobalance! This shipping policy outlines the details of our shipping process to help you better understand how your order will be delivered.
1. Shipping Destinations
- Wine Chiller: United States and Australia
- Aging Cabinets: United States and Australia
Please note: For shipments to other countries, please contact our customer service for a shipping quote.
2. Shipping Method
We use standard shipping to deliver your order. If you have specific needs, please contact customer service.
3. Shipping Time
Typically, your order will arrive within 4-12 business days. Please note that shipping times may vary due to holidays, weather conditions, or other unforeseen circumstances.
4. Shipping Cost
- Within our shipping destinations: we offer free shipping.
- Other countries: Please contact our customer service for a shipping quote.
5. Order Processing Time
We will typically process your order and arrange for shipment within 5 business days of receiving your order.
6. Contact Us
If you have any questions about our shipping policy, please contact our customer service.
Please note:
- Duties and taxes : For international orders, you may be responsible for import duties or other taxes. These charges are the responsibility of the recipient.
- Shipping address : Please ensure that your shipping address is accurate to avoid any delays.
- Packaging : We use high-quality packaging to protect your order during shipping.
- Shipping policy updates : Our shipping policy may be updated from time to time. Please refer to the most current version on our website.
- Special items : For large or special items, there may be different shipping policies. Please contact customer service before purchasing.
We hope this shipping policy provides you with the information you need. Cobalance is committed to providing you with the best possible shopping experience.If you have any further questions, please don’t hesitate to contact us.
Email: sales@cobalancelife.com